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Terms of Service

Effective Date: June 12, 2026

Last Updated: June 12, 2026

PLEASE READ THESE TERMS CAREFULLY. These Terms of Service (the “Terms”) form a legally binding agreement between you and City on a Hill Productions, Inc. (“COAH,” “we,” “us,” or “our”) governing your access to and use of QAVA, including the QAVA mobile applications, the QAVA website at qava.tv, the QAVA streaming service, and any related services or features offered by COAH (collectively, the “Service”).

Section 19 (Dispute Resolution; Binding Arbitration; Class Action Waiver) contains important provisions about how disputes between you and COAH will be resolved, including a binding individual arbitration agreement and a waiver of your right to participate in class actions. You may opt out of arbitration as described in Section 19.4.

By creating an Account, accessing the Service, downloading a QAVA application, starting a free trial, or purchasing a Subscription, you confirm that you have read these Terms, understand them, and agree to be bound by them. If you do not agree, do not use the Service.

1. Who We Are

QAVA is operated by City on a Hill Productions, Inc., a Kentucky nonprofit corporation and 501(c)(3) tax-exempt organization with a registered address at 13201 Data Vault Dr. Ste 101, Louisville, KY 40223. QAVA is a faith-based streaming platform offering Bible-centered films, series, devotional content, study tools, and related features.

2. Definitions

  • “Account” means the user account you create to access the Service.
  • “QAVA Content” means all video, audio, text, scripture, images, study materials, journal prompts, and other content made available through the Service, including content licensed from third parties.
  • “User Content” means any content you submit to the Service, including journal entries, notes, highlights, profile information, and any other materials you create within the Service.
  • “Subscription” means a paid plan that provides access to the Service, including monthly, annual, promotional, and trial-based plans.
  • “App Store” means the Apple App Store, Google Play Store, or other third-party platform through which you may download a QAVA application or purchase a Subscription.

3. Eligibility

3.1 Age Requirement

The Service is intended for users who are at least thirteen (13) years of age. By using the Service, you represent that you are at least 13 years old. If you are between 13 and the age of legal majority in your jurisdiction (typically 18), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3.2 Family Use

QAVA may be used by households that include minors viewing alongside or under the supervision of a parent or guardian. If you allow anyone under the age of 18 to use your Account, you remain responsible for their activity on the Service, for ensuring their compliance with these Terms, and for any content selected or accessed through your Account. We do not knowingly create separate accounts for children under 13.

3.3 Not Directed to Children

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as required by the Children’s Online Privacy Protection Act (“COPPA”). If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

3.4 Geographic Availability

The Service is operated from the United States. Subscriptions purchased through the QAVA website (via Stripe) are available only to users located in the United States. Subscriptions purchased through Apple App Store or Google Play in-app purchases may be available in additional countries where the QAVA application is distributed by the App Store. You are responsible for ensuring that your use of the Service complies with the laws of your jurisdiction.

4. Your Account

4.1 Registration

To use most features of the Service, you must create an Account by providing accurate and complete information, including a valid email address. You agree to keep your Account information current.

4.2 Account Security

You are responsible for safeguarding your Account credentials and for all activity that occurs under your Account. You agree to notify us immediately at [email protected] if you suspect unauthorized access to or use of your Account. We are not liable for any loss or damage arising from your failure to protect your credentials.

4.3 One Account Per User

Each Account is for a single user. You may not transfer, sell, share, or lease your Account or its credentials, and you may not allow anyone outside your household to use your Account.

5. Subscriptions, Billing, and Auto-Renewal

This Section 5 contains important information about how Subscriptions work, including auto-renewal, free trials, and cancellation. Please read it carefully.

5.1 Subscription Plans

QAVA is offered through paid Subscriptions. Current plans, pricing, and features are described in the Service and on qava.tv. As of the Effective Date, QAVA offers a monthly plan at $9.99 per month and an annual plan at $89.99 per year. We may add, modify, or remove Subscription plans, features, and pricing at any time, subject to the notice requirements in Section 5.7.

5.2 Free Trials

We may offer free trials to new subscribers. If you start a free trial, you will be required to provide a valid payment method, and your payment method will be charged the applicable Subscription fee at the end of the trial period unless you cancel before the trial ends. Trial length, eligibility, and other terms will be disclosed at the time of sign-up. You can cancel at any time before the end of your trial through the Service or, for App Store Subscriptions, through your App Store account settings.

5.3 Auto-Renewal

Subscriptions are automatically recurring. By starting a Subscription (including by starting a free trial that converts into a paid Subscription), you authorize us, or the applicable App Store, to charge your payment method the then-current Subscription fee at the start of each renewal period (monthly or annual, depending on your plan) until you cancel. Auto-renewal will continue until you cancel as described in Section 5.5.

5.4 Promotional Codes and Discounts

We may from time to time offer promotional codes, discounted pricing, or promotional Subscription terms. Promotional offers are subject to the specific terms disclosed at redemption, may be limited to new subscribers or specified groups, may not be combined with other offers, are non-transferable, and have no cash value. Unless a promotional offer expressly states otherwise, your Subscription will renew at the then-current standard Subscription rate after the promotional period ends.

5.5 Cancellation

You can cancel your Subscription at any time. If you subscribed through the QAVA website (Stripe), you may cancel through your Account settings in the Service or by contacting us at [email protected]. If you subscribed through the Apple App Store or Google Play, you must cancel through your App Store account settings. Cancellation will take effect at the end of your then-current billing period; you will continue to have access to the Service through the end of that period, and you will not be charged for the next renewal.

5.6 Refunds

All Subscription fees are non-refundable except where required by law. We do not provide refunds or credits for partial Subscription periods, unused access, downgrades, or content removed from the Service. For Subscriptions purchased through an App Store, refund requests are handled by the App Store under its policies. We may, in our sole discretion, issue refunds, credits, or extensions on a case-by-case basis, and doing so does not obligate us to provide similar accommodations in the future. Nothing in this Section limits any non-waivable refund rights available to you under applicable law.

5.7 Price Changes

We may change the price of Subscriptions from time to time. We will provide notice of any price increase that will affect your Subscription at least thirty (30) days before it takes effect, via email and/or through the Service. If you do not agree to the new price, you may cancel before the change takes effect. Your continued Subscription after the effective date of the price change constitutes acceptance of the new price.

5.8 Taxes

Subscription fees may be subject to sales tax, value-added tax, or similar taxes depending on your location. Where applicable, taxes will be added to your Subscription fee and disclosed at checkout. For App Store Subscriptions, taxes are handled by the App Store.

5.9 Failed Payments

If your payment method is declined, expired, or otherwise fails, we may suspend your access to the Service until payment is successfully processed. We may retry charging your payment method and, for Subscriptions purchased through the QAVA website, may use updated card information provided by your card network.

5.10 California Subscribers and Auto-Renewal Notice

FOR CALIFORNIA AND OTHER STATE-PROTECTED SUBSCRIBERS: Your Subscription will automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current Subscription rate. You will be charged through the payment method on file or through your App Store account. You may cancel at any time as described in Section 5.5; cancellation takes effect at the end of the current billing period. You may also contact us at [email protected] to request cancellation assistance. We will provide all notices required under California Business & Professions Code §§ 17600 et seq. and other applicable state laws governing automatic renewals.

6. License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, COAH grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and QAVA Content for your personal, non-commercial, devotional, and educational use. All rights not expressly granted to you are reserved by COAH and its licensors.

7. QAVA Content, Bible Translations, and Partner Content

7.1 Ownership

All QAVA Content is owned by COAH or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. Except for the limited license in Section 6, no rights in QAVA Content are transferred to you.

7.2 Bible Translations

Scripture content available through the Service is licensed from copyright holders and Bible publishers and is subject to additional usage notices displayed in the Service. You agree to comply with all attribution requirements and usage restrictions disclosed for each Bible translation.

7.3 Partner and Third-Party Content

Some QAVA Content is licensed from third-party partners (including, without limitation, content from RightNow Media and other licensors). Partner content may be subject to additional restrictions, including geographic, device, or usage limits, and may be added to or removed from the Service at any time without notice. We make no guarantee that any particular content will remain available.

7.4 Restrictions on Use of Content

You may not, and you may not permit any third party to: (a) copy, download (except as expressly permitted through the Service’s offline features), modify, reproduce, distribute, publicly perform, publicly display, transmit, broadcast, sell, license, or otherwise exploit QAVA Content; (b) circumvent, disable, or otherwise interfere with any digital rights management, encryption, or other security measures protecting QAVA Content; (c) use QAVA Content in any commercial setting (including churches, schools, businesses, or public gatherings) without express written permission; or (d) use QAVA Content to train, fine-tune, or develop any machine learning model or artificial intelligence system.

8. User Content (Journal Entries and Other Submissions)

8.1 You Own Your User Content

You retain all ownership rights in the User Content you submit to the Service, including journal entries, notes, highlights, and other personal reflections. We do not claim ownership of your User Content.

8.2 Limited License to COAH

By submitting User Content to the Service, you grant COAH a limited, worldwide, royalty-free, non-exclusive license to host, store, process, and display your User Content solely to operate, maintain, secure, and provide the Service to you, and to use de-identified, aggregated, or anonymized data derived from User Content to improve and develop the Service. We will not use identifiable User Content (including journal entries) to train any artificial intelligence or machine learning model, and we will not share, sell, or publicly display your User Content except as expressly authorized by you.

8.3 Privacy of Journal Entries

Journal entries and other User Content you submit to the Service are private to your Account by default. The Service does not currently include features that publish or share User Content with other users. If we introduce sharing features in the future, we will obtain your affirmative consent before applying them to your existing User Content.

8.4 Your Responsibility

You are solely responsible for your User Content. You represent and warrant that (a) you own or have all necessary rights to submit your User Content, and (b) your User Content does not violate these Terms, any applicable law, or the rights of any third party.

8.5 Our Right to Remove

Although we do not proactively review or moderate User Content, we reserve the right (but have no obligation) to review, refuse, remove, or disable access to User Content that we reasonably believe violates these Terms or applicable law, or that may expose COAH or other users to liability or harm.

9. Acceptable Use

You agree not to, and not to permit any third party to:

  • Use the Service in violation of any law, regulation, or these Terms;
  • Infringe the intellectual property, privacy, or other rights of COAH or any third party;
  • Upload, transmit, or store any User Content that is unlawful, defamatory, harassing, threatening, hateful, obscene, sexually explicit, or that promotes violence or harm to any person;
  • Upload viruses, malware, or other harmful code, or interfere with the operation, security, or integrity of the Service;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent applicable law expressly prohibits this restriction;
  • Access the Service through automated means, including bots, scrapers, or crawlers, except with our prior written permission;
  • Bypass or attempt to bypass any access controls, paywalls, geographic restrictions, or digital rights management technologies;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • Use the Service to send unsolicited communications, advertising, or promotional materials;
  • Resell, sublicense, or otherwise commercialize the Service or any QAVA Content without our prior written consent; or
  • Use the Service or QAVA Content to train, test, or develop any artificial intelligence or machine learning model.

10. Intellectual Property

10.1 COAH Rights

The Service, including its software, design, look and feel, graphics, logos, audio, video, and the QAVA name and brand, is owned by COAH or its licensors and is protected by intellectual property laws. The QAVA name, logo, and related marks are trademarks of COAH or its affiliates. You may not use these marks without our prior written permission.

10.2 Feedback

If you provide us with suggestions, feedback, or ideas about the Service, you grant COAH a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate that feedback into the Service without obligation to you.

11. Copyright Policy (DMCA)

11.1 Reporting Infringement

COAH respects the intellectual property rights of others and expects users of the Service to do the same. If you believe that material accessible on or from the Service infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (“DMCA”) by providing our Designated Copyright Agent with the following information in writing:

  • A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate the material;
  • Your contact information, including address, telephone number, and email address;
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

11.2 Designated Copyright Agent

Notices should be sent to COAH’s Designated Copyright Agent:

Copyright Compliance Department

City on a Hill Productions, Inc.

13201 Data Vault Dr.

Louisville, KY 40223

Phone: (502) 208-6280

Email: [email protected]

11.3 Counter-Notification

If you believe your material was removed by mistake or misidentification, you may submit a written counter-notification to our Designated Copyright Agent containing the information required under 17 U.S.C. § 512(g)(3).

11.4 Repeat Infringers

It is our policy to terminate Accounts of users who are determined to be repeat infringers in appropriate circumstances.

12. Faith Content, Educational Use, and No Professional Advice

QAVA offers devotional, educational, and inspirational content rooted in the Christian faith, including Bible-centered films, study materials, journal prompts, and reflection tools. While we strive to present biblical content faithfully and thoughtfully, QAVA Content is provided for personal devotional and educational purposes only.

QAVA Content is not a substitute for, and should not be relied upon as, professional advice. Specifically, QAVA Content does not constitute (a) medical, psychiatric, psychological, or mental health advice, diagnosis, or treatment; (b) legal, financial, or tax advice; or (c) pastoral counseling tailored to your individual circumstances. You should consult qualified professionals—including licensed healthcare providers, mental health professionals, attorneys, and your own pastoral or spiritual leadership—regarding your personal decisions and circumstances. If you are experiencing a medical or mental health crisis, contact emergency services or a qualified provider immediately.

QAVA Content includes interpretations of scripture and matters of faith. Views expressed in QAVA Content do not necessarily reflect the views of COAH, and reasonable believers may disagree on points of doctrine and application.

13. Third-Party Services

The Service uses or integrates with certain third-party services to operate, including App Stores (Apple, Google), payment processors (Stripe, RevenueCat), video infrastructure (Mux), notification providers (OneSignal), analytics (Google Analytics 4), and communications providers (Resend, Mailchimp). Your use of these third-party services is governed by their own terms and privacy policies. COAH is not responsible for the practices of third-party services.

The Service may also contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of third-party sites.

14. Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy at qava.tv/privacy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

If you enable push notifications, you consent to receive notifications from QAVA on your device. You can disable push notifications at any time in your device settings.

15. Disclaimers

THE SERVICE AND ALL QAVA CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, COAH AND ITS LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

COAH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR HARMFUL COMPONENTS; OR THAT QAVA CONTENT WILL BE ACCURATE, RELIABLE, OR AVAILABLE AT ANY PARTICULAR TIME.

Some jurisdictions do not allow the exclusion of certain warranties. To that extent, some of the above exclusions may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COAH AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF COAH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COAH’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO COAH FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations in this Section apply whether the claim is based on contract, tort, statute, or otherwise, and apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; to that extent, the above limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless COAH and its directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your infringement of the rights of any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

18. Termination

18.1 By You

You may stop using the Service at any time. To cancel your Subscription, follow the instructions in Section 5.5. To delete your Account entirely, contact us at [email protected].

18.2 By Us

We may suspend or terminate your Account or your access to the Service at any time, with or without notice, if (a) we reasonably believe you have violated these Terms or applicable law; (b) your Account has been inactive for an extended period; (c) we discontinue the Service or material features of it; or (d) we are required to do so by law or to protect the rights or safety of COAH, our users, or third parties.

18.3 Effect of Termination

Upon termination, your right to access and use the Service ends immediately. Sections that by their nature should survive termination (including Sections 5.6 (Refunds), 7 (Content), 8.2 (User Content License), 10 (Intellectual Property), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 19 (Dispute Resolution), 20 (Apple/Google Terms), 21 (Governing Law), and 22 (General Provisions)) will survive. We will handle your User Content following termination as described in the Privacy Policy.

19. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH COAH ON AN INDIVIDUAL BASIS AND LIMITS YOUR RIGHT TO BRING OR PARTICIPATE IN CLASS, COLLECTIVE, OR REPRESENTATIVE ACTIONS. YOU HAVE THE RIGHT TO OPT OUT AS DESCRIBED IN SECTION 19.4.

19.1 Informal Resolution

Before initiating arbitration, you and COAH agree to attempt to resolve any dispute informally for at least sixty (60) days. To initiate this process, send a written notice describing the dispute and your contact information to [email protected]. If we are unable to resolve the dispute through good-faith negotiations within sixty (60) days, either party may proceed to arbitration.

19.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single neutral arbitrator. The arbitration may be conducted in person, by submission of documents, by phone, or online. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

19.3 Class Action and Jury Trial Waiver

YOU AND COAH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. YOU AND COAH FURTHER WAIVE ANY RIGHT TO A JURY TRIAL.

19.4 Right to Opt Out

You may opt out of this arbitration agreement by sending a written notice to [email protected] within thirty (30) days of first accepting these Terms (or, for existing users, within thirty (30) days of the Effective Date). Your notice must include your name, email address associated with your Account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

19.5 Exceptions

Notwithstanding the foregoing, either party may (a) bring an individual action in small claims court, or (b) seek injunctive or other equitable relief in court to protect its intellectual property rights or to prevent unauthorized access to or use of the Service.

19.6 Fees and Costs

The AAA Consumer Arbitration Rules govern the payment of all filing, administration, and arbitrator fees. If the arbitrator finds that either the substance of your claim or the relief sought is frivolous, then the payment of all fees will be governed by AAA’s rules and you may be required to reimburse COAH for fees previously paid by COAH that you would otherwise be required to pay.

19.7 Severability of Arbitration Provisions

If any provision of this Section 19 is found to be unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced. If the class action waiver in Section 19.3 is found to be unenforceable, then this entire Section 19 will be null and void, and disputes will be resolved in court as provided in Section 21.

20. Apple App Store and Google Play Terms

20.1 Apple-Specific Terms

If you download the QAVA application from the Apple App Store, the following additional terms apply. You acknowledge that these Terms are between you and COAH only, and not with Apple Inc. (“Apple”). COAH, not Apple, is solely responsible for the QAVA application and its content. Apple has no obligation to provide any maintenance or support services for the QAVA application. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the QAVA application. COAH (not Apple) is responsible for addressing any claims relating to the QAVA application, including product liability claims, claims that the QAVA application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation. In the event of any third-party claim that the QAVA application or your possession and use of the QAVA application infringes that third party’s intellectual property rights, COAH (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim. You must comply with applicable third-party terms of agreement when using the QAVA application. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist-supporting” country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

20.2 Google Play

If you download the QAVA application from Google Play, you acknowledge that these Terms are between you and COAH only, and not with Google LLC (“Google”). You agree to comply with, and your license to use the QAVA application is conditioned upon your compliance with, all applicable third-party terms (including the Google Play Terms of Service) when using the QAVA application.

21. Governing Law and Venue

These Terms and any dispute arising out of or related to these Terms or the Service will be governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles, and by applicable U.S. federal law. Subject to Section 19, the exclusive venue for any action permitted to be brought in court will be the state or federal courts located in Kentucky, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

22. Modifications to the Service and These Terms

22.1 Changes to the Service

We may add, modify, suspend, or discontinue any aspect of the Service at any time. We may also impose limits on certain features or restrict access to portions of the Service without notice or liability.

22.2 Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and/or by posting a notice in the Service at least thirty (30) days before the changes take effect, unless a shorter notice period is required by law or necessary to address a security or legal issue. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your Subscription.

23. General Provisions

23.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms expressly incorporated by reference, constitute the entire agreement between you and COAH regarding the Service and supersede all prior agreements and understandings.

23.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

23.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

23.4 Assignment

You may not assign or transfer these Terms or your Account, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent.

23.5 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, natural disasters, pandemics, internet or telecommunications failures, or acts of third parties.

23.6 Electronic Communications and Notices

By using the Service, you consent to receive electronic communications from us, including emails, in-app messages, and push notifications. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may give us notice by emailing [email protected]. We may give you notice through the email address associated with your Account or through the Service.

23.7 Relationship of the Parties

These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and COAH.

23.8 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

23.9 California Consumer Notice

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Service, please contact us at [email protected]. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

24. Contact Us

If you have questions about these Terms or the Service, please contact us:

City on a Hill Productions, Inc.

Email: [email protected]

Address: 13201 Data Vault Dr. Ste 101, Louisville, KY 40223

— End of Terms of Service — 

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